Privacy Policy

Effective Date: 11/05/25

Iluka Home (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or book through our website.

1. Information We Collect

We may collect the following information from you when you visit our website, book a session, or contact us:

• Name

• Email address

• Phone number

• Booking details

• Any personal information you voluntarily submit via contact forms or emails

We also collect basic analytics data through tools like Google Analytics, which may include IP address, browser type, pages visited, and time spent on the site. This helps us improve your browsing experience.

2. How We Use Your Information

We use your information to:

• Process bookings and respond to enquiries

• Send confirmation emails or booking updates

• Improve our website and user experience

• Communicate important updates, if necessary

We do not sell or share your personal information with third parties, except where required by law or to deliver essential services (e.g., payment processors).

3. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site. You can choose to disable cookies in your browser settings.

4. Data Storage & Security

All personal data is stored securely and is only accessible by authorised personnel. We take reasonable steps to protect your information, but no digital platform is 100% secure. By using our site, you acknowledge this risk.

5. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, booking platforms). We are not responsible for the privacy practices or content of these external sites.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletions of your data

• Withdraw consent for communications at any time

To exercise these rights, contact us at: [email protected]

7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be reflected on this page with a revised “Effective Date.”

Contact Us
If you have any questions about this policy or how your data is handled, please reach out at [email protected].