Iluka Home – Terms & Conditions

1. Booking & Payment

• All bookings must be made through our website or agreed booking form.

• Full payment is required to secure your booking. We do not hold dates without payment.

• Prices are listed for 4-hour or 8-hour hire sessions and include access to all styled interior and outdoor spaces.

2. Cancellations & Refunds

• Cancellations made 7 days or more before your booking will receive a full refund.

• Cancellations made within 7 days of your booking are non-refundable.

• If you need to reschedule, please contact us at least 72 hours in advance. We will do our best to accommodate changes, but cannot guarantee availability.

3. Property Use & Conduct

• Iluka is a private home—please treat the space with care and respect.

• No smoking, illegal substances, or pets are allowed on the property.

• Only the agreed number of people may be on-site during the session. If your team size changes, please notify us in advance.

4. Styling & Furniture Movement

• Light styling changes are welcome. All furniture and decor must be returned to their original positions before the end of your booking.

• Any damage, breakage, or excessive cleaning required after your session will be invoiced accordingly.

5. Arrival & Departure

• Please arrive and depart within your booked time slot. Early access or overtime may not be available and will incur additional charges.

• Setup and pack-down must be included within your allocated time.

6. Parking & Access

• Parking is available at the rear of the property or on the street out front.

• Detailed access instructions will be provided upon confirmation of your booking.

7. Content Usage

• You are welcome to use all content captured during your session for personal, commercial, or brand use.

• Please tag @iluka_home_ when sharing your content on social media.

8. Liability

• We are not responsible for any personal injury, loss, or damage to your equipment while on-site.

• You and your team enter the property at your own risk.